The Vet Group Archives - The Vet Group | Vets serving South West Victoria | Warrnambool | Timboon | Allansford | Simpson | Portland

Welcoming Dr Poot and Dr Moorhead

We would like to introduce two new veterinarians who started with us at The Vet Group in January – Dr Tessa Poot and Dr Isabelle Moorhead. Tessa hails from Karratha in WA, while Izzy (although Melbourne born) has spent the last few years up at Townsville. Both...

Grand Final Public Holiday

Farm Services, Petcare

The Vet Group’s clinics will be closed this Friday due to the Grand Final Public Holiday. For any emergencies please phone 5561 6911 for companion animals or 1300 838 700 for production animals. We will resume normal operating hours on Saturday 29th of...

1 in 5 bulls don’t make the grade

Farm Services

Do you ever ask yourself questions like; How many bulls should I run? Are my bulls sufficiently fertile? Should they be vaccinated? Could bulls be spreading disease through my herd? Will the bulls make it through the season? If you’re asking yourself any of these...

Leptospirosis: A double threat

Farm Services

Protecting your family, staff and valuable stock are critical reasons to include 7in1 vaccination in your herd health program. Leptospirosis can be a devastating disease in herds and in people. In cattle it can give rise to a number of syndromes including mastitis and...

Calving First Aid Refresher

Farm Services

With the new season’s calves starting to make an appearance we thought it would be timely to revisit the physiology of the calving process and the common reasons why interventions may be required. As with any medical emergency, the success of calving first aid is...

The Vet Group Value Proposition

The Vet Group will offer a proactive full-service model that is built around preventative based medicine delivered through a consultative advice approach, which includes education & training to ensure we deliver the best in class veterinary services & the supply of product that requires a high level of technical advice, welfare & stewardship so that we can meet the individual needs of our clients & their animals.

Mission statement

The Vet Group works to be the most trusted & respected veterinary care provider in our community by administering the best possible medical & emotional care & giving outstanding customer service to every patient & client at every visit.

To deliver a high level of integrated professional expertise in animal health, production, business, & strategic management.
To be a provider & partner in delivering innovative & proven solutions to our clients that add value, are practical, cutting edge & sustainable.
To be consistent in our service delivery through excellent customer service & an internal culture of support, sharing of knowledge & never-ending improvement.
To provide a workplace that challenges people to be their best, provides training & career paths, flexibility & challenges as well as being a great place to work.

Our Values

Our company values define us as a business. They underpin all of what we do & guide us in our day-to-day activities. We acknowledge that our team is made up of individuals who have different responsibilities, strengths & weaknesses. We embrace these differences & stand by one another knowing our core values & goals are the same. As a team we can achieve much more together than we can as individuals. The values that define us are as follows:

Science & Value

We base our service delivery to clients on the foundation of veterinary science. Proven solutions that work for our clients & that add value. This is a core philosophy of our entire team. Every service & product we provide is approached in this manner coupled with a commercial focus to ensure the success of our clients.

Respect

Every workplace is unique, & employers & employees can show respect in different ways. There are some universal ways to show respect in the workplace & improve the levels respect within your team:

listen to what everyone has to say
pay attention to non-verbal communication
practice transparency
recognise the strengths & accomplishments of others
value the time & workloads of others
delegate meaningful work
practice common courtesy & politeness
prevent bias (even implicit bias)
include everyone in meetings, discussions, & celebrations
consider how others view you & your actions
help your peers

Enjoy & Be Part of the Community

We aim to make The Vet Group a professional & enjoyable place to work for our staff. We see ourselves as part of the local community & encourage all our staff to share this sentiment. As such, we regularly support a broad range of events, clubs, & community initiatives. It’s our way of giving back to the community that provides us with so much support.

Do it Once

We do not take short cuts – we do things the right way, the best way, first time round producing better outcomes for our clients & their animals. At times this might mean we take a little longer, or we use different equipment, or even we tackle those tough challenges as a team rather than individuals. In the long run, doing it once & doing it right is our approach which we are proud of

No Barriers: Find Solutions

Veterinary science is about solving complex problems & we never rest until we have done everything within our means to help deliver quality outcomes for clients & their animals.