COVID-19 update: February 15th 2021

While COVID-19 cases are still low during Victoria’s “circuit breaker”, we still need to test any potential cases and monitor potential exposure sites (the DHHS website has them all listed).


If you have respiratory symptoms (cough, runny nose or sore throat), are in close contact with confirmed or possible COVID-19 cases, or are waiting for COVID-19 test results, please do not visit our clinics in person.

If you have pets or farm animals that need to be seen urgently, call us and we will discuss how we can do this safely. Similarly, if you need products or medications for your pets or farm animals, call us and we can work out a way to get them to you.

Wollaston Pet Care 5561 6911

Timboon Pet Care 5558 6666

Farm Services 1300 838 700

For small animal owners:

  • Please wear face masks when you enter the clinics
  • We are limiting numbers in the waiting room and ask that only one owner accompany a pet into the consult room
  • We do also offer phone or video consultations if required
  • Please phone ahead if ordering prescription medicine repeats, prescription diets and flea and worm medication so we can arrange to have them ready for you

For farmers:

  • Please continue to ring to place orders prior to coming to a clinic so that it is ready when you arrive
  • Please wear a mask when you enter our clinics, we are limiting numbers in reception
  • As always, we can have discussions about animal health issues over the phone for any of our clients
  • If you are having difficulties with the phone line for orders or booking in farm calls, please email our Farm Services Team:


Our team thanks you for your understanding and cooperation

covid-19 safety icons


Why is COVID-19 considered so bad?

The vast majority of people infected with COVID-19 will have mild respiratory signs such as a fever, cough, shortness of breath, sore throat and runny nose. However in some people the disease progresses to pneumonia and other serious health conditions. In severe cases patients need intubation and ventilation in the ICU. This video – “What Coronavirus actually does to the human body” – is a very good explanation of what the virus does and we recommend that everyone watches it.

COVID-19 is a newly emerged virus and none of the human population has any immunity to it. It can spread quickly: through inhalation of infected droplets in the air or by touching infected surfaces and transferring the virus to your eyes/nose/mouth. People with suppressed immune systems or other medical conditions are greater risk of severe infections.

Do pets get COVID-19?

Two cats in Belgium and Hong Kong, whose owners were sick with COVID-19, also became sick with respiratory signs thought to be due to COVID-19. Several tigers in an American zoo also tested positive to COVID-19 after one of their handlers fell sick with the disease. A number of dogs have been shown to have antibodies to COVID-19. There is no evidence that infected animals can transfer this disease to their owners.

While human to feline transfer is very rare (see graphic below), it is a reminder for people who are sick with respiratory signs to minimise contact contact with their pet/s while sick. No hugging, face-to-face contact or pets sleeping on your bed. Wash your hands before and after handling them and before and after feeding your animals.

diagram showing spread of covid-19 between people and animals

Are my animals a risk to me?

Coronaviruses are a group of viruses that infect birds and mammals, including humans. They are often associated with respiratory symptoms and can also affect the gut. The virus that causes COVID-19 is a coronavirus and likely originated from a wildlife reservoir.

Canine coronavirus, which can cause diarrhoea, and feline coronavirus, which can cause feline infectious peritonitis (FIP), have been seen by veterinarians for many years.  They do not cause infections in humans and are not associatd with the current COVID-19 pandemic. There is also a Bovine coronavirus that can cause scouring in calves. Click here to find out more and what this means for the people caring for calves.